gb445 Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains exactly what personal information gb445 collects, why we collect it, how we use it, and the rights you have over your own data.
Introduction
gb445 ("we", "us", "our", "the Platform") is committed to protecting the privacy and security of personal information belonging to all players who access gb445.bet. This Privacy Policy describes how gb445 collects, stores, uses, shares and protects personal data in connection with the provision of online gaming services — including cricket betting, live casino, slot games, crash games and related promotional activities — to players based primarily in Bangladesh.
By accessing gb445.bet, creating an account or making a deposit, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this policy, please do not use gb445. This policy should be read alongside the gb445 Terms and Conditions, which govern the contractual relationship between you and the platform.
What Personal Data We Collect
gb445 collects the following categories of personal data. We collect only what is necessary to provide a secure, compliant and functional gaming service.
How We Use Your Personal Data
gb445 uses personal data only for legitimate, specified purposes. We do not sell personal data to third parties. The following sets out the specific purposes for which each category of personal data is used:
- Account creation, identity verification (KYC) and age verification to confirm that all players meet the 21+ eligibility requirement.
- Processing deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay and local bank transfers, and maintaining accurate transaction records.
- Providing customer support, responding to account queries, resolving disputes and processing responsible gaming requests such as self-exclusion and deposit limits.
- Fulfilling anti-money laundering (AML) and fraud prevention obligations, including screening against financial crime watchlists and monitoring for suspicious betting patterns.
- Sending transactional communications including deposit confirmations, withdrawal notifications, security alerts and account status updates.
- Sending promotional communications — including bonus offers, seasonal promotions tied to BPL, IPL, Eid and Pohela Boishakh — where you have consented to receive marketing from gb445. You may withdraw this consent at any time via your account settings.
gb445 does not use personal data for automated decision-making that produces significant legal or similarly significant effects on players, except where required for fraud detection or KYC compliance purposes. In those cases, players have the right to request human review of any automated decision.
Legal Basis for Processing
gb445 processes personal data under one or more of the following legal bases, depending on the nature of the processing activity:
Sharing Your Personal Data
gb445 does not sell personal data to third parties. We share personal data only where strictly necessary, and only with the following categories of recipients:
- Payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank and Sonali Bank — solely for the purpose of processing deposits and withdrawals initiated by the player.
- Game technology providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi — who receive session identifiers and technical data necessary to deliver their game content to the player's device. These providers do not receive full KYC data.
- Identity verification and KYC service providers, who process identity documents on gb445's behalf to fulfil age and identity verification obligations. These providers operate under binding data processing agreements.
- Regulatory and law enforcement authorities, where gb445 is legally required to disclose personal data — for example under AML reporting obligations or in response to a valid court order or official investigation request.
All third parties who receive personal data from gb445 are required to maintain appropriate technical and organisational measures to protect that data, and are contractually prohibited from using personal data for any purpose other than the specified purpose for which it was shared.
Payment Data Security and SSL Encryption
All data transmitted between your device and gb445.bet is protected using SSL (Secure Sockets Layer) encryption. This applies to all login sessions, account management actions, deposit initiation requests and withdrawal requests. gb445 does not store full payment credentials such as bank account numbers or mobile money PINs on our servers. Payment processing is handled directly by the payment providers, who are responsible for the security of payment credentials within their own systems.
gb445 stores personal data on secure servers with access controls, audit logging and intrusion detection in place. Access to personal data within gb445 is restricted to personnel who require it to perform their specific job functions. All staff who handle personal data are subject to confidentiality obligations. Despite these measures, no internet-based platform can guarantee absolute security — players are encouraged to use a strong, unique password for their gb445 account and to contact support immediately if they suspect unauthorised account access.
Cookies and Tracking Technologies
gb445 uses cookies and similar tracking technologies to maintain session continuity, remember your login state, and collect anonymous analytics data about how players navigate the platform. Cookies are small text files placed on your device when you visit gb445.bet. They do not contain personally identifiable information on their own, but may be associated with your account if you are logged in.
gb445 does not use third-party advertising cookies or sell cookie data to data brokers. The cookies used are limited to those necessary for platform functionality and first-party analytics. Players may disable cookies in their browser settings, but doing so may affect the functionality of certain platform features, including the ability to stay logged in across sessions.
Data Retention
gb445 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods: active account data is retained for the duration of the account relationship; transactional and financial records are retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements; KYC and identity verification documents are retained for a minimum of five years following account closure; gaming activity logs are retained for a minimum of three years.
Where personal data is no longer required for its stated retention purpose, gb445 will securely delete or anonymise it. Players who close their accounts may request confirmation of deletion of non-legally-required data by contacting support at [email protected]. Note that data retained under legal obligation (such as AML transaction records) cannot be deleted on request.
Your Rights Over Your Personal Data
Subject to applicable law, you have the following rights in relation to personal data that gb445 holds about you:
- Right of access — you may request a copy of the personal data gb445 holds about you, along with information about how it is used and who it has been shared with.
- Right of rectification — you may request correction of any inaccurate or incomplete personal data held about you. If you notice an error in your account details, you should contact support promptly.
- Right of erasure — you may request deletion of personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (where consent is the basis of processing), or where processing is unlawful. This right does not apply to data retained under legal obligation.
- Right to object — where gb445 processes data on the basis of legitimate interests, you have the right to object to that processing. gb445 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.
- Right to withdraw marketing consent — if you have consented to receive promotional communications from gb445, you may withdraw that consent at any time through your account settings. Withdrawal of marketing consent does not affect transactional communications.
To exercise any of these rights, please contact gb445 support at [email protected] — note this is a plain text address, not a clickable link. gb445 will respond to all valid data rights requests within 30 days. Where a request is complex or numerous, the response period may be extended by up to a further 60 days, with prior notification to the player.
Children's Privacy and the 21+ Requirement
gb445 is strictly a platform for adults aged 21 and above. gb445 does not knowingly collect personal data from anyone under the age of 21. If gb445 becomes aware that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account will be closed. If you are a parent or guardian and believe that a person under 21 in your care has registered with gb445, please contact support at [email protected] immediately. All players are required to complete age verification as part of the KYC process, and gb445 reserves the right to request documentary proof of age at any stage of the account relationship.
Changes to This Privacy Policy
gb445 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. Where changes are material, gb445 will notify registered players via email or an in-platform notification at least 7 days before the revised policy takes effect. The effective date at the top of this page will be updated to reflect the date of the most recent revision.
Your continued use of gb445 following the effective date of any revised Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised policy, you should close your account before the revised policy takes effect. Archived versions of previous policies are available on request by contacting [email protected] — plain text address only, not a clickable link.
Contact Our Privacy Team
If you have any questions, concerns or requests relating to this Privacy Policy or the personal data gb445 holds about you, please contact our support team. We are available seven days a week to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh and across Bangladesh.
Email: [email protected] — This address is displayed as plain text only and is not a clickable link. Please type this address manually into your email application to contact us.
Have More Questions?
Our FAQ covers the most common questions about accounts, deposits and security. You can also review our full Terms and Conditions for the complete rules governing your use of gb445.